Wireless lan connections, Gps / real-time correction issues – Trimble Outdoors JUNO ST handheld User Manual

Page 73

Advertising
background image

Juno ST Handheld User Guide 71

Troubleshooting 7

Wireless LAN connections

GPS / real-time correction issues

Problem

Cause

Solution

The handheld cannot
connect to a secure
site.

The date on the handheld is
incorrect.

Check that the handheld has the date set correctly on
the Today screen. If the date is incorrect, tap the clock
icon on the Today screen and then adjust the date and
time.

You cannot configure
an Internet connection.

Within range of more
than one network, you
are not connecting to
the network you would
prefer to use.

The radio is connecting to the
first network signal it has
received.

Tap

/ Settings /Connections /Network Cards. Tap

and hold the network you would prefer to use and
then select Connect.

The ‘New Network
Detected’ notification
appears but the menu
bar and soft key
options are not
displayed.

Some applications are not
fully compatible with all
features of the Windows
Mobile 5.0 software.

Use the application buttons on the keypad, as they
map to the soft keys in the menu bar. To dismiss the
notification, press the right application button on the
keypad. To connect to the network, press the left
application button. Alternatively, select a Windows
Mobile software application from the Start menu,
such as the Today screen or File Explorer, and the
menu bar and soft keys will be displayed correctly.

Problem

Cause

Solution

The handheld is not
receiving GPS positions.

The integrated GPS receiver is
not activated.

Use the Connect or Activate GPS command in your
GPS field software to activate the integrated GPS
receiver. For more information, see

Using GPS,

page 47

.

The GPS COM port is already
in use.

Only one application at a time can have the port
open. Exit the software that is using the GPS COM
port and then retry in your application.

The GPS field software is using
the wrong GPS COM port.

Connect to COM7.

Not enough satellites are
visible.

Move to a location where the receiver has a clear view
of the sky and ensure the antenna is not obstructed.

The handheld is not
receiving SBAS real-
time corrections.

The SBAS satellite is
obstructed from view.

Check the location of the SBAS satellite in the Skyplot
section of your GPS field software, and if possible
move to a different location.

You are outside the SBAS
satellite coverage area.

If you have selected satellites that are not available at
your location, you cannot use SBAS corrections.

NMEA data includes
autonomous positions.

The integrated GPS receiver
outputs autonomous positions
when real-time corrections are
unavailable.

Configure your NMEA application to filter out non-
DGPS positions.

Advertising