Uniden XCA4500 - Manual (Page 81)

Troubleshooting
If your XCA4500A Integrated Telephone Answering Device is not
performing to your expectations, please try these simple steps. If you are still
unable to resolve the problems, contact Uniden Customer Service at
(800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.
Telephone Troubleshooting Chart
Problem Suggestion
Charge light won’t come on when
Handset is placed in Base Unit.
•
Make sure AC Adapter is plugged
into the Base Unit and wall outlet.
•
Make sure Handset is properly
seated in Base Unit.
•
Make sure that the charging contacts
on the Handset and Base Unit are
clean.
Audio sounds weak and/or scratchy.
•
Make sure that the Base Unit
antenna is fully extended and vertical.
•
Move the Handset and/or Base Unit
to different locations and try again.
•
Press the CHAN Button to select
another channel.
Can’t make or receive calls.
•
Check both ends of the Base Unit
telephone line cord.
•
Make sure the AC Adapter is
plugged into the Base Unit and wall
outlet.
•
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Handset doesn’t ring or receive a page.
•
Nickel-Cadmium battery pack may
be weak. Charge the battery on the
Base Unit for 15–20 hours.
•
Set the RING ON/BATT SAVE switch on
the Handset to RING ON .
•
Extend the Base Unit antenna
vertically.
•
The Handset may be too far away
from the Base Unit.
•
Place the Base Unit away from noise
sources.
•
The Digital Security Code may be
erased. Set the Digital Code.
Base Unit doesn’t ring or receive a
page.
•
Set the Base Unit Ringer switch to
LO or HI .
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