Answering system troubleshooting chart 82, Answering system troubleshooting chart – Uniden XCA4500 User Manual

Page 82

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Answering System Troubleshooting Chart

Problem

Suggestion

Answering System does not work.

Make sure that the Base Unit is
plugged in.

Make sure the Answering System is
turned on.

Press the

RESET

button to reset the

system after an AC line spike.

Answering System does not answer
calls.

Set the

REC TIME/ANN-1

switch in the

right-hand position.

The memory may be full. Delete
some or all of the saved messages.

Messages are incomplete.

The incoming messages may be too
long. Remind callers to leave a brief
message.

If you have Call Waiting, set the

CPC

switch to

OFF

.

The memory may be full. Delete
some or all of the saved messages.

After a power failure, the

OGM

is

deleted.

Check the battery backup, and
replace the battery if necessary.

Message Counter LED flashes the
letter

P

.

There has been a power failure and
the battery backup has been
completely discharged. Replace the
battery, and press

STOP

to reset the

Answering System.

The

BATTERY

LED on the Base Unit

flashes.

Replace the backup battery as soon
as possible.

No sound on the Base Unit speaker
during call monitoring or message
playback.

Adjust the volume control on the side
of the Base Unit.

The Handset Receiver volume is not
loud enough.

Press the

VOLUME/R. VOL

key when

using the Handset to adjust the
volume.

Cannot access remote call-in features
from another touch-tone phone.

Make sure you’re using the correct

PIN

number.

Make sure that the touch-tone phone
you’re using can transmit the tone for
at least two seconds. If it cannot, you
may have to change to another
phone.

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