Veo 802.11b - Manual (Page 27)

Page 27 of 69
5.3 Updating the Camera’s Firmware
Step 1. Visit the Observer support website to
download the latest firmware (only if you are
experiencing problems with your camera).
Place the files on your desktop or in another
folder which is easy to get to. If the files are
zipped (archived), you will need to unzip them.
Step 2. Run the Observer Setup Utility by
clicking the desktop icon.
Step 3. Select the camera’s MAC address in
the list box. You will see the camera’s current
firmware version appear at the bottom right.
Step 4. Click Update to start the firmware
update process.
Step 5. The dialog on the left appears prompting you for a
username and password. Enter a valid admin username and
password and click Update to continue. You may also click
Cancel to abort the update process or Check for Updates to go
to the Observer support site to check for firmware updates.
Note: An admin level user account is required to update the
camera firmware.
Step 6. A browse dialog appears prompting you for the location
of the new firmware file. Firmware files have a .bin file extension.
Navigate to the folder where you placed the downloaded files and
highlight the .bin file and then click Open.
Step 7. A warning message appears asking if you would like to continue. Click Ye s to continue the update
process. If you need to abort the update process, click No.
Step 8. Another dialog box appears to let you know that the update process has begun. This process takes
several minutes and it’s very important not to disrupt the camera power during the download process. The
camera will display “301” in the IP Address LCD display window.
Step 9. When the download has completed you will see a dialog confirming the successful download. If the
camera is set to use DHCP, it will begin the process of acquiring a new address. When the address display
stops blinking and shows an address, the camera is ready to be accessed.
Warning: Do not unplug the camera’s power source or Ethernet connection
while the firmware is downloading. Doing so can disable your camera.