VTech 2428 - Manual (Page 21)

Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTECH product, VTECH Communications, warrants to the holder
of a valid proof of purchase ("Consumer" or "you") that the product and all accessories
provided by VTECH in the sales package ("Product") are free from material defects in
material and workmanship, pursuant to the following terms and conditions, when installed
and used normally and in accordance with operation instructions. This limited warranty
extends only to the Consumer for Products purchased and used in the United States of
America.
What will VTECH Communications do if the Product is not free from material defects
in materials and workmanship during the limited warranty period ("Materially Defective
Product")?
• During the limited warranty period, VTECH's authorized service representative will repair
or replace at VTECH's option, without charge, a Materially Defective Product. If we repair
this product, we may use new or refurbished replacement parts. If we choose to replace
this product, we may replace it with a new or refurbished product of the same or similar
design.VTECH will return repaired or replacement products to you in working condition.
VTECH will retain defective parts, modules, or equipment. Repair or raplacement of Product.
at VTECH`S option. is your exclusive remedy. you should expect the repair or replacement
to take approximately 30 days.
How Long is the limited warranty period ?
• The limited warranty period for the product extends for ONE(1)YEAR from the date of
purchase if we repair or replace a Materially Defective Product the terms of this limitad
warranty. this limited warranty also applies to repaired or replacement Products for a period
of either (a) 90 days from the date the repaired or replacement Product is shipped to you
or (b) the time remaining on the original one-year limited warranty. whichever is longer.
What is not covered by this limited warranty ?
This limited warranty does not cover
1. Product that has been subjected to misuse,accident, shipping or other physical damage
improper installation, abnormal operation or handling, neglect,inundation fire,water,or other
liquid intrusion:or
2. Product that has been damaged due to repair,alteratio,or modification by
anyone other than an authorized service representative of VTECH:or
3. Product to the extent that the problem experienced is caused by signal conditions network
reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non_VTECH electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States,
or used for commercial or institutional purposes (including but not limited to Products used
for rental purposes ) ;or
7. Product returned without valid proof of purchase (see 6 below); or
8. Charges for installation or set up , adjustment of customer controls. and installation or
repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America. call 1 800-595-9511 for
instructions regarding where to return the Product. Before calling for service, please check
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