Worth Data 5000 - Manual (Page 105)

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Appendix E:
USB Driver Installation Recovery
The USB TriCoder uses two separate USB “drivers”: The HID driver provided with Windows and the Full Speed transfer driver
provided with the TriCoder. Which driver is active depends on the operating mode of the TriCoder. Driver installation is initiated
when the TriCoder device (HID or Full Speed) attempts to attach to the host and the driver is not present (or incorrectly installed) on
the host PC.
Incorrect driver installation is unlikely to happen; however:
Full Speed driver installation can be cancelled by the user and the Full Speed USB upload in the TriCoder will not function. The Full
Speed driver installation is re-initiated next time the TriCoder is attached either before or after a Windows restart (depending on the
version of Windows). Recovery from an error in installing the Full Speed driver is at worst rebooting the PC and re-attaching the
TriCoder to redo the driver installation.
HID driver installation is usually automatic: A Windows pop up indicating that a new hardware device has been found will pop up and
then disappear on their own and you‟re done. In some situations, the required files for the HID driver are not all found on the
computer and the user is prompted for their Windows CD-ROM. If the user cancels the HID driver installation at this point, the HID
mode TriCoder will not function properly and Windows does not automatically initiate a re-install as it does with the Full Speed
driver. Control panel utilities (varies with operating system) are required to re-install the HID driver.
Resolving incomplete, aborted, or incorrect FULL SPEED driver installation
This driver is provided with the TriCoder (included on the Utilities CD-ROM). Restarting Windows and re-attaching TriCoder will
often re-initiate driver installation; if so, just follow the instructions and this time point the installer to the TriCoder Utilities CD, (or if
you have downloaded the drivers, to the folder where you saved the download).
Assuming the drivers was partially installed, you will have to update the driver manually following the below procedures:
Manually Updating TriCoder High Speed USB Driver on Windows 7, Vista, & XP
1. Plug the TriCoder into the computer's USB port and turn it on. Make sure it is in Full Speed mode
2. In Windows, go to: Start | Control Panel.
3. If you are set for "Classic" view, double-click the "System" icon. If set for "Category" view, click "Performance and
Maintenance" then click "System".
4. Click the Device Manager option in the Hardware tab.
5. Now select the View "Devices By Type" option in the View menu.
6. Look for the TriCoder icon - If you don‟t have a TriCoder icon showing then Click the "+" sign next to "Universal Serial Bus
Controllers" and look for it in that section.
7. Right-Click on the TriCoder icon and select "Properties".
8. Click the Update Driver button in the Driver tab.
9. In Driver Wizard: Select "Install from a List or Specific Location" and click on the Next button.
10. Select "Don't Search. I will choose the driver to install." option by clicking on the appropriate radio button.
11. Click the Next button.
12. Check the "Have Disk" button.
13. In the "Install from Disk" dialog, click the browse button and select the Worth Data Utilities CD-ROM or the directory where
you unpacked the files downloaded from www.barcodehq.com/dowloads.html
14. Choose the one "trcdr.inf" file and click "Open"
15. When you get back to the "Install from Disk" dialog, click "OK".
16. Click the Next button.
17. Click the Finish button.
18. Reboot.
Manually Updating TriCoder High Speed USB Driver on Windows 2000
1. Plug the TriCoder into the computer's USB port and turn it on. Make sure it is in High Speed mode, (go to the Data
Collection? Y/N prompt).
2. In Windows, go to: Start | Settings | Control Panel |
3. System.Click the Device Manager option in the Hardware tab.
4. Now select the View Devices By Type option in the View menu (should be the default).
5. Click the "+" sign next to "Universal Serial Bus Controllers"
6. Right-click on "TriCoder" and select "Properties"
7. Select the "Driver" tab and click "Update Driver"
8. Click the "Next" button in the Device Driver Wizard