Unable to configure device – Zebra Technologies ZebraNet ZM400TM User Manual

Page 112

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Hardware Troubleshooting
Troubleshooting the 10/100 PS

112

14197L-001 Rev. A

ZebraNet

®

10/100 Internal Print Server for ZM400 and ZM600 User Guide

04/19/2007

Telnet

Open a telnet session to send a ZPL command from a DOS prompt. This procedure can be
used when running v53.15 or later firmware. In this example, a ZPL II command is used to
cause a label to print.

To open a telnet session on your PC, complete these steps:

1.

Open a DOS window.

To open a DOS window, click on

Start

> Run.

2.

In the

Open

text box, type: cmd

3.

From the DOS prompt, type:

telnet xxx.xxx.xxx.xxx 9100

where xxx.xxx.xxx.xxx is the IP address of the print server.

This will connect your PC to the 10/100 Internal PS through the parallel port of the printer.

4.

Enter ~WC.

This ZPL command will print a configuration label on your printer.

5.

Click the

X

in the upper right-hand corner of the window

to

exit.

If the configuration label prints, the issue is not a communication problem between the printer,
the print server, or the PC.

Unable to Configure Device

To assign an IP address to a ZebraNet 10/100 Internal PS using ZebraNet View, you must be
on the same subnet. If ZebraNet View has Multicast enabled, you may be able to view the
ZebraNet 10/100 Internal PS on another subnet, but you will not be able to configure the
device.

Note •

You do not need to open a telnet session if you pinged the printer using the previous

procedure. The purpose of these two procedures is to identify whether your PC can
communicate with your printer.

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