Smart Technologies 800ix-SMP - Manual (Page 57)

Projector
Power light Projector
Service light ECP light Ready light
Projected
image Touch and
pen control Status and related
troubleshooting
Solid amber Flashing red N/A N/A None N/A There’s an issue with the projector
lamp.
See The “Lamp Failure” message
appears on page 50.
Off Flashing red Solid amber Off None None The projector’s operating temperature
has been exceeded.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 49.
Off Solid red N/A N/A None N/A There’s an issue with the projector’s
fan or color wheel.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 49.
Off Off Off Off None None The projector power cable isn’t
properly connected.
OR
There’s an issue with the mains
power supply (for example, the circuit
breaker is off).
Resolving interactive whiteboard issues
This section includes information on resolving issues with your interactive whiteboard.
For information not covered in this section, see the SMART Board 800 series interactive whiteboard
user’s guide ( smarttech.com/kb/144817 ).
Resolving operation issues
To resolve operation issues, complete the following tasks:
l
Confirm that the camera system cable is connected to the back of the pen tray.
l
Perform the calibration procedure documented in the SMART Board 800 series interactive
whiteboard user’s guide ( smarttech.com/kb/144817 ).
l
If necessary, complete additional troubleshooting with the guidance of SMART Support using
SMART Board Diagnostics.
Resolving connection issues
To resolve connection issues, complete the following tasks:
l
Confirm that the ECP cable harness’s 4-pin mini-DIN connector is properly connected to the
5V 2A connector on the projector.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
47