Accu-Chek Advantage - Manual (Page 11)

19 18 Accu-Chek Customer Care 1-800-858-8072
1. Pull off the cap. 2. Insert a lancet until it clicks.
Note: You can refer to the First Time Guide or the Quick Reference Guide for a simple testing summary.
Chapter 3: Testing Your Blood Sugar
Preparing the Lancet Device
When a control test isn’t within the acceptable range, there could be several reasons.
Follow these steps to find out why:
Chapter 2: Control Testing
Troubleshooting Checks
1. Check the expiration dates of the test strips
and control solutions.
2. Make sure the caps were tight on the test
strip vial and control solution bottles.
3. Check if the code on the meter matches the
code on the test strip vial.
4. Make sure you followed all the testing steps.
5. Make sure the temperature was between
57-104ºF (14-40ºC) when you did the test.
6. If none of the above apply. . .
Action
Replace solution or strips that have expired or
solution you opened more than three months ago.
If either has been open for a while, replace the
test strips or control solution.
If not, recode the meter (see page 11).
Reread pages 14-17 and test again or ask your
healthcare provider for help.
Repeat the test in the appropriate temperature
range.
Repeat the control test with a new test strip.
If the result still isn’t within the acceptable
range, contact Accu-Chek Customer Care at
1-800-858-8072.
3. Twist off the lancet’s
protective cover.
“Chapter 3: ...” is black on a blend of
process of PMS 124.
blend at top is process of PMS 124.
“Preparing the lancet ...” is process of
PMS 124.
illustrations are 4/C throughout.
dotted rules are 20% Black
throughout.
all other text prints black.
blend in middle is 20% of process
of PMS 207.
all unspecified prints black.
362-17014 Silver Adv OB 3/27/03 5:59 PM Page 18