Accu-Chek Compact Plus - Manual (Page 81)

Chapter 5: Maintenance and Troubleshooting 79
ACCU-CHEK Customer Care Service Center 1-800-858-8072
• Blood was applied to the test strip too soon. Slide and release to turn off the meter and
release the test strip, then turn on the meter again. Repeat the test, waiting for the flashing
test strip and blood drop symbol before touching blood or control solution to the end of the
test strip.
• The test strip was bent before the test started. Repeat the test with a new test strip.
• The measurement window is dirty. Clean the measurement window area and repeat the test.
See Chapter 5, “Cleaning Your Meter.”
• There is moisture in the meter. Slide and release to turn off the meter. Let the meter dry at
room temperature.