Accu-Chek Compact Plus - Manual (Page 82)

Chapter 5: Maintenance and Troubleshooting 80
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Display Messages and Troubleshooting (continued)
The test strip drum does not rotate.
Slide and release to turn off
the meter. Open the drum door and
press the red drum release button.
Make sure your test drum has two
bar codes on it. Close the drum
door. Slide and release
to turn
on the meter. The drum and control
bottle symbol flash. The 90-day
use-by period is no longer
calculated for this test drum.
Perform a control test. While using
this test drum, the drum symbol
continues to flash.
A meter error has occurred. Slide and
release to turn off the meter. Then,
slide and release
to turn on the
meter again. If the error message
continues, call the ACCU-CHEK
Customer Care Service Center at
1-800-858-8072.