Accu-Chek Compact Plus User Manual
Page 83
Chapter 5: Maintenance and Troubleshooting
81
ACCU-CHEK Customer Care Service Center 1-800-858-8072
• The test strip is stuck in the test
strip slot or the test drum does
not rotate. Pull the test strip out
of the meter and discard it. Then,
take the test drum out and reinsert
it. Remember the 90-day use-by
counter in the meter is no longer
correct. The drum symbol flashes
until you install a new test drum.
• The meter was turned off and on
again, but the test strip is still in
the meter. Hold the meter straight
up and down and let the test strip
drop out, or take it out manually,
even if it takes a small amount of
force.
The test strip was bent or removed
during testing. Remember to slide
and release
, at the end of the
test, to turn the meter off and allow
the test strip to release. Slide and
release
to turn on the meter
again and a new test strip
advances.