ACR&Artex DGL-1 - Manual (Page 28)

ARTEX PRODUCTS / ACR ELECTRONICS, INC
DESCRIPTION, OPERATION, INSTALLATION AND MAINTENANCE MANUAL
DGL-1, DONGLE (453-4010)
25-69-01
Page 28 of 44
JUN 27/12
TASK 25-69-01-500-801
2. Material or Equipment Return
SUBTASK 25-69-01-510-001
A. Shipment Information
(1) If any material or equipment is to be returned to the factory, under warranty or otherwise,
ACR Electronics must be notified prior to shipment with the following information:
• Model and serial number of equipment being returned,
• Date purchased,
• Date placed in service,
• Number of hours in service,
• Nature and cause of failure, and
• Remarks, if any.
SUBTASK 25-69-01-580-001
B. Return Material Authorization
(1) Upon receipt of such notice, ACR Electronics, Inc. will issue a Return Material Authorization
(RMA) number which then authorizes return of the material or equipment to the following
address:
(a) Failure to obtain a RMA number and provide the details listed in SUBTASK 25-69-01-510-
001, on page 28 may cause unnecessary delay and/or rejection of the returned material
or equipment.
(b) All material or equipment returned to the factory must be freight prepaid.
(c) Acceptable methods of shipment for international return are Airborne, Burlington Air,
DHL, Emery, Federal Express, UPS International, and World Wide only.
NOTE: Do not use “International Commercial Airlines”, such carriers may cause a loss
of returned material or equipment.
Repair and Overhaul
Artex Products / ACR Electronics, Inc.
5757 Ravenswood Road
Fort Lauderdale, FL 33312 USA
Phone: (954) 981-3333
Fax: (954) 983-5087