Acumen AiP-Q4U - Manual (Page 72)

AiP-N series 16CH/9CH/4CH Manual
71
Question: Does the AiD series provide unicode (multi-nation) support for camera names?
Answer: Yes, the AiD series provides unicode for camera names. To do so, login to Aid series settings via
a browser and open Camera Name section. Here you can edit your unicode camera name.
Question: What are the error codes and how do I solve the connection problem?
Error code: IP LOSS
Explanation: The AiP camera is not on the network.
Solution: Check the RJ-45 connection and IP address for the camera.
Error code: AUTH ERR
Explanation: The username and password are incorrect for the AiP camera and the AiD.
Solution: The default username for the AiD is ‘admin’. The default password is ‘1111’. If you
have changed your username or password, you will need to use this.
Error code: URI ERR
Explanation: The AiD does not support this AiP camera.
Solution: Please perform a firmware update for this AiP camera.
Error code: PROFILE ERR
Explanation: The H.264 streaming profile might be opened for the AiP camera.
Solution: Please enable both H.264 D1 and 1080P both streaming for AiP camera. The Aid
requires both streamings of high definition (HD) and standard definition (SD). D1 and VGA
resolutions are SD streaming. 1080P and 720P resolutions are HD streaming. The Aid
does not support streaming above 1080P such as 3MP and 5MP streamings. For 3MP and
5MP AiP cameras, please lower the resolution to 1080P or 2MP.