AASTRA 7434ip User Guide EN - Manual (Page 54)

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D URING C ALLS
6 During Calls
This chapter describes a number of features that you can activate during
an ongoing call. Placing a call on hold, making a transfer, and starting a
conference are a few examples.
6.1 On Hold
You can put an ongoing call on hold temporarily by pressing Hold, or by
pressing the line key used for the ongoing call.
6.1.1 Retrieving a Call On Hold
To retrieve a call that has been put on hold, do the following:
• Press the line key where you have a call on hold.
OR
• Press more..., select Retrieve [call on hold], and then press
Select.
6.2 Inquiry
Inquiry means placing an ongoing call on hold, and then call a new party.
6.2.1 Making an Inquiry
To make an inquiry to a third party during an ongoing call, do the
following:
1) Press Hold (or any line key).
2) Enter the number to the third party (on a new line).
When the third party answers, you can switch between the calls,
transfer the call, create a conference or end the active call.