Troubleshooting application problems, 3 troubleshooting application problems – SENA Serial_IPTM Redirector 4.3 User Manual

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3.1

Checking for Special Application Requirements

3.2

Modifying Application Settings

3.3 Troubleshooting Application Problems
3.4

Monitoring Serial/IP COM Port Activity

3.5

Tracing Serial/IP COM Port Data

3.3 Troubleshooting Application Problems

When the Configuration Wizard reports no errors but the PC application doesn't work, the following suggestions
may help identify the cause of the problem:

Use the Serial/IP Activity window to see if the Serial/IP COM port is being used when the application
runs. It is surprisingly easy to forget to change all application COM port settings to use Serial/IP COM
ports. For details, see the section

Monitoring Serial/IP COM Port Activity

.

Use the Serial/IP Trace window to closely inspect the data being read and written by the application. The
trace data is fairly self-explanatory, and it can be easy to diagnose a problem from this information. For
details, see the section

Tracing Serial/IP COM Port Data

.

Double-check if the application must have access to serial line status and control signals of serial ports.
This topic is covered in the previous section

Checking for Special Application Requirements

. If this is a

requirement of the application, you will need to use a serial server that supports the COM Port Control
protocol.

3. Using the Serial/IP Redirector

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