Chapter 6 – troubleshooting guide, Power leader modbus monitor – GE Industrial Solutions POWER LEADER ModBus Monitor User Manual

Page 46

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POWER LEADER Modbus Monitor

Chapter 6 – Troubleshooting Guide

40

Symptom

Possible Cause

Corrective Action

17.

The Configuration Tool
won’t let me change my
configuration from one
port to two ports. .

This function is not permitted.

When creating a configuration for a Monitor, you must
assign the correct number of comm ports initially. This
cannot be changed later.

18.

I don’t have a mouse to
use with the
Configuration Tool.

See the notes on using the
Configuration Tool’s keyboard
interface.

Refer to Chapter 3.

19.

I want to use the Create
from PMCS function of
the Configuration Tool,
but can’t find the PMCS
topic file.

Topic file may have a non-
standard name.

The default name for a PMCS topic file is TOPIC.CFG.
This may be changed by the user of the PMCS DDE
Server, so be sure that you use the correct topic file name
. See your PMCS administrator for information on PMCS
configuration.

20.

The Monitor I want to use
as Modbus Master is
operating as a slave to the
other Monitor.

Modbus address is higher than the
other Monitor.

Check the Monitors’ Modbus addresses. The Monitor
with the lower Modbus address is always the master on a
segment.

21.

The Configuration Tool
won’t let me add a device
type.

The Configuration in question may
already have the maximum number
of device types.

The Monitor supports up to 31 device types, the 21
tightly-integrated types and a maximum of 10 user-
defined hybrid and generic devices.

22.

I’ve forgotten which
database I’ve loaded.
How can I find this out?

The Configuration Tool allows
you to create new databases, open
existing databases, or save
databases under a new file name.

The name of the current database can be seen by using a
text editor to view the environ.ini file (located in the
Windows subdirectory). The file name of the current
database is shown in the [GEDEV6] Table Database
Name entry.

23.

I’m trying to download a
configuration to the
Monitor, and I’m getting
error messages.

The Monitor may not be in the
proper mode to receive the
transfer.

The Monitor must be in Setup Mode to receive
downloads from the Configuration Tool. From the main
menu on the Modbus Monitor, select Setup Mode. Retry
the download.

24.

I created a configuration,
and downloaded it to the
Monitor. How do I know
that the transfer was
successful?

The Configuration Tool does not
provide status on this event.

The Modbus Monitor will display information in the
Status Bar after the transfer is completed. After a
successful download, the Status Bar will indicate “File
Transfer Completed”.

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