King Technology POOL FROG Mineral Hybrid System Digital - Manual (Page 13)

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PROBLEM POSSIBLE CAUSES WHAT TO DO
1. Low Chlorine Residual in Pool
System is turned off. Turn system on.
Check fuse and breaker.
Output level is set too low in relation to
chlorination demand (e.g. higher number
of bathers, warmer weather, increased
debris in pool). Increase output setting and/or
increase pump operation time.
Low salt. Check the salt level: If low, see “Adding Salt To The
Pool” on page 6.
Pump operation time too short. Run pump at least 6 hours per day or enough time
to turn over all pool water 1.5 times per day.
Low stabilizer (Cyanuric Acid). Check water chemistry; stabilizer should be
between 40-80 ppm. If low, add stabilizer. See
“Start-up” page 5.
Chemical imbalance - could be Nitrates or
Phosphates are present in the pool. Make sure water is balanced according to the
chart on page 5. Take your water to a dealer to
check for Nitrates and Phosphates and follow
dealer directions for removal.
2. Blinking output bar - Output is
not matching the setting.
Dirty cell. Check the cell to ensure the plates are in good
condition and not coated with calcium buildup.
Cleaning the cell is recommended if it is calcified
or if the readout seems questionable. See “Cell
Cleaning” page 10.
Loose wire connection on cell. Ensure the connectors are clean & connected
properly. See cell wiring diagram on page 10.
Not enough salt due to heavy rain, splash
out, initial miscalculation, etc. Add salt into the pool. See “Adding Salt” on
page 6. It is also recommended to periodically test
the salt level by a professional and adjust accord-
ing to the “Salinity Demand Table” on page 6.
Worn cell. If none of the above resolutions worked, the cell
may be worn out and must be replaced.
Low pool water temperature. Water below 80 may result in a lower salt
reading than actually exists. If in doubt, have water
tested for salt level.
3. No LCD display
System is turned off. Turn system on, adjust output level.
Breaker tripped. Check the breaker leading to the pool control.
Power wires cut, disconnected, or
incorrectly wired. Check for correct wiring.
Other malfunction in control panel. Contact installer or customer service.
4. Flow icon blinking This is normal at initial start-up or if air
bubbles are in pipes. Wait a few minutes for air to clear. If continuous,
see “Flow Icon Solid On”.
5. Flow icon solid on and No Flow
message appears in display
Insufficient water flow from pump to flow
sensor and cell. Clean filters and strainers. Check for closed
valves, faulty pump, clogged line etc.
Obstruction or scale buildup in cell. Clean cell according to instructions on page 10.
Defective flow sensor. Check wire to flow sensor. It may be cut.
Contact Customer Service.
6. High Salt - Above the check
mark area Excessive salt has been added to the
pool. Salt level will come down on its own over time.
Or you may have salt level tested and if over
5500 ppm you can drain some water out of pool
and dilute with fresh water. Consult your pool
professional.
TROUBLESHOOTING
Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.