Parking/picking up an incoming call, Parking/picking up an incoming call -41 – Aastra Telecom Pro 160 User Manual

Page 61

Advertising
background image

Handling Calls

41-001134-05, Rev 00, Rel. 1.1

2-41

Operating Your Aastra IP Phone Using the Phone UI

Parking/Picking Up An Incoming Call

The Park Call/Pickup Call feature allows you to “park” a call on your IP phone,
and “pick it up” at another extension. The following is an example of using park
call/pickup call on the AastraLink Pro 160 network.

You are Caller A. Caller B calls your phone. You answer the phone and after
talking with the caller, you decide that Caller B really needs to speak with
Caller C in your office. While your call is active, you press the “Call Park
softkey on your phone to park the call. The call automatically goes into a “Park
List
” stored on the AastraLink, allowing all phones in the same network to see the
parked call in the Park List. Caller C can then goes to the “Park List” on his
phone, scrolls to Caller B’s parked call, and presses the “Retrieve” softkey to
pickup the call.

Caller A

Caller B

Caller C

Caller B calls Caller A

Caller A parks the call
and calls Caller C to
pickup the call

Caller C views the Park List
and selects the parked call.

Services
1. Voicemail
2. Directory
3. Call List
4. Call Settings
5. Relay
6. Pickup Call
7. Park List
8. Operator

Advertising