Troubleshooting – Aastra Telecom SIP 480I User Manual

Page 279

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Troubleshooting

41-001129-00 Rev 09, Release 1.4.1

9-5

Troubleshooting

T

roubleshooting

Reference

For information that describes solutions to most common problems using the IP
phones, see the next section,

“Troubleshooting Solutions”

on

page 9-6.

4

Click

to save your settings.

5

Click on Operation->Reset.

6

In the "Restart Phone" field click

to restart the IP phone.

To perform support tasks:

7

To store the local configuration file to the specified location, click on

in the "Get

local.cfg" field.

8

To store the server configuration file to the specified location, click on

in the

"Get server.cfg" field.

9

To display task and stack status information to the screen, click on

in the "Show Task

and Stack Status" field.

Note: The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.

Aastra Web UI

Step Action

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