Symptom recommended action – ZOLL E Series Monitor Defibrillator Rev B User Manual

Page 25

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Direct FAX Transmission

9650-1218-01 Rev. B

23

Direct FAX Transmission

Unsuccessful transmission to a FAX machine
(e.g., transmission stops before completion,
signal disappears, etc.)

Check modem connection to E Series.

Check modem connection to the phone jack or cellular phone.

Power cycle cellular phone.

Make sure that receiving FAX is turned on.

Check the phone number and attempt to send again.

Check the telephone line (landline).
If you are using a cellular phone, be aware that cell signals vary
depending on the carrier and area. If you continue to experience
problems, switch to a landline.

FAX BUSY message is displayed.

Receiving phone line is being used. The E Series automatically
attempts to transmit until the transmission is successful or the
E Series operator presses the Abort softkey.

FAX ERROR message is displayed.

A dialing problem other than a busy line, no carrier, or no
connection occurred.

The E Series automatically re-transmits until the transmission is
successful or the E Series operator presses the Abort softkey.

FAX HANGUP message is displayed.

Receiving phone is not receiving transmission. The E Series
automatically attempts to transmit until the transmission is
successful or the E Series operator presses the Abort softkey.

FAX INTERRUPTED or message is displayed.

Power cycle E Series unit, and follow steps to attempt to
retransmit.

Contact ZOLL Technical Service department if problem persists.

FAX NO CARRIER message is displayed.

Receiving phone line is not picking up or the sending modem is
experiencing problems. The E Series automatically attempts to
transmit until the transmission is successful or the E Series operator
presses the Abort softkey.

If retransmission fails:

Check the modem connection to the E Series unit.

Power cycle the cellular phone.

FAX NO DIAL TONE message is displayed.

Check the modem connection to the E Series unit.

Check the modem connection to the phone jack or cellular phone.

Power cycle the cellular phone.

MODEM REQUIRED message is displayed.

No PCMCIA modem card is present. Insert PCMCIA modem card
and repeat transmission attempt.

Symptom

Recommended Action

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