Adder Technology AdderTech SmartView XPro ADD0038/1 - Manual (Page 55)

SmartView XPro Installation and Use Page 55
5. Upgrading the SmartView's firmware
The SmartView XPro uses flash memory technology which enables the firmware
code to be upgraded by the user. New keyboards, mice operating systems and
drivers are being launched all the time. From time to time the SmartView's firmware
will be updated to provide support for these new devices. You can take advantage of
these upgrades free of charge during the warranty period.
Upgrades are performed by connecting a PC's serial port to the SmartView's serial
port and running an upgrade program on the PC. This upgrade program downloads
the new firmware to the SmartView XPro and checks that the data has been
programmed correctly.
To perform a firmware upgrade on your SmartView XPro you will need a suitable
serial upgrade cable and an IBM PC compatible computer with an RS232 serial port
and an operating system that supports DOS. Suitable upgrade cables with 9-pin
serial connectors are provided with the SmartView XPro. If you have lost your cable
then you will need to buy a cable with a 9-way D-type male connector on one end
and a 9-way D-type female connector on the other end with all 9 lines connected
"straight through" (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3 etc.). These are
standard serial extension cables.
You will also need to obtain the latest version of the SmartView XPro firmware which
is available by request from www.addertec.com. Please ensure that you have your
product serial number and model number at hand when requesting an upgrade.
Note: The normal flash upgrade process does not clear the computer names, user
names, security passwords or other configuration settings.
To perform a flash upgrade on the SmartView XPro:
Step 1 - Prepare your computers
Ensure that you have saved any important work on the connected computers. The
SmartView XPro can be upgraded whilst attached to live systems but remember that
the mouse connections will probably need to be reconstituted after the upgrade is
finished (see sections 4.13 and 2.9). Where possible, mission critical servers should
be switched off or disconnected before performing an upgrade.