Airedale Condensing Units (CU) 3kW - 80kW - Manual (Page 6)

CUS 15 - 60 / HCU 20 – 30D
Condensing Units
Chiller & Condensing Units
Installation & Maintenance:Part No: 6259592 IM 07\14
6
Warranty
IMPORTANT For the warranty to be valid, copies of the relevant commissioning sheets must
be fully completed and returned to Airedale, Leeds, within 28 days of
commissioning the equipment. Failure to submit the commissioning sheets
within the specified time period will invalidate any future warranty claims.
MAIN TERMS The following warranty conditions are subject to the Airedale equipment being
regularly serviced and maintained in accordance with the installation and maintenance
documents by a competent and qualified installation and maintenance company,
approved by Airedale during the warranty period.
Airedale will respect warranty cover on all component parts for a period of 24 months
commencing from despatch of equipment from the Airedale factory. Extended
warranty to afford 24 months cover from commissioning of plant can be supplied upon
written request.
Airedale warranty cover is appropriate to component parts only and does not include
any allowance for labour costs or other expenses involved in the replacement of faulty
parts, within the warranty period.
Replaced faulty parts should be returned to Airedale within 21 days for full evaluation.
Parts fitted under warranty shall be warranted for the unexpired period of warranty of
the equipment or 3 months from delivery whichever period is the longer. This
excludes compressors on which a further 12 months warranty is granted.
PROCEDURE When a component part fails, a replacement part should be obtained through our
Spares department. If the part is considered to be under warranty, the following
details are required to process this requirement.

Full description of part required, including Airedale's part number, if known.

The original equipment serial (U) number.

An appropriate purchase order number.
A spares order will be raised under our "G" number system and the replacement part
will be despatched, usually within 24 hours.
When replaced, the faulty part must be returned to Airedale with a suitably completed
and securely attached "Faulty Component Return" (FCR) tag, supplied with each
component. FCR tags are available from Airedale Spares Department and supplied
with each "G" order.
On receipt of the faulty part, suitably tagged, Airedale will pass it to its Warranty
department, where it will be fully inspected and tested in order to identify the reason
for failure, identifying at the same time whether warranty is justified or not.
On completion of the investigation of the returned part, a fully “Report on Goods
Returned” will be issued. On occasion the release of this complete report may be
delayed as component manufacturer becomes involved in the investigation.