Accessing the remote client – Milestone Remote Client 3.5 User Manual
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Milestone XProtect Remote Client 3.5; User’s Manual
Accessing the Remote Client
No download or installation of the Remote Client is necessary. The Remote Client is run directly
from the surveillance system server; you simply access it through a browser:
1. Open an Internet Explorer browser (version 6.0 or later), and connect to the surveillance
system server at the URL or IP address specified by your system administrator. When you
connect to the surveillance system server, you will see a welcome page.
If using Windows Vista, the server on which the Remote Client is running must be added as
a trusted site in your browser (from your browser’s Tools menu, select Internet Options >
Security > Trusted sites).
2. On the welcome page, select your required language in the menu in the top right corner.
Then go to the welcome page's Remote Client section, and click the required Remote Client
language version link.
Example: Selecting welcome page language and required Remote Client language
version. Number of available languages may be different in your organization.
My welcome page is different, why? The illustration shows the type of welcome
page that most users are likely to see. Other versions of the welcome page also exist:
If you see this type of welcome page, go to the welcome page's XProtect
Remote Client section, and click the Run XProtect Remote Client in Browser
Mode link.
If you see this type of welcome page, click the Run the XProtect Remote
Client from server link.
I already have a locally installed version of the Remote Client, will it work? In
some previous surveillance system versions it was possible to download and install the
Remote Client locally; this option is now available through the Smart Client only. If you
already have a locally installed Remote Client, your Remote Client will still work.
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Accessing the Remote Client