Conference, Transfer, 4 conference – Avaya 15-601127 User Manual

Page 16: 5 transfer

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2420/5420 Phone

Page 16

15-601127 Issue 09a (16 July 2009)

IP Office

2.4 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes

·

The number of parties allowed in a conference is controlled by your phone system.

·

Two Call Appearance keys are required for the conference feature.

To add another party to a call:

1.

Press

CONFERENCE.

2.

Dial the number of the person you want to add to the call.

3.

To add the person to the call, press

CONFERENCE again.

If the called party does not answer or does not want to join the conference, press

DROP. To return to the held

call, press

adjacent to the held call.

4.

Repeat steps 1 through 5 for additional conference connections.

To see the details of the different participants in the conference, press

and

Prev/Next.

Notes

·

To leave a conference call, hang up.

·

To display which conference participants to drop from the conference, press

DROP. You can then select the

participant to drop by pressing the

and

Prev/Next buttons to display the participant, then press

DROP

again.

2.5 Transfer

This feature allows you to transfer a call from your phone to another extension or outside number.

1. With a call in progress, press

TRANSFER.

2. When you hear dial tone, dial the number to which the call is to be transferred. Then do one of the following:

·

To transfer the call without announcing it (an unsupervised transfer), press

TRANSFER again. The

transfer is complete.

·

To announce the call before transferring it (a supervised transfer), wait for the called party to answer:

·

If the called party is willing to accept the call, press

TRANSFER again to complete the transfer.

·

If the called party does not wish to accept the call or there is no answer, press

DROP. To return to

the held call, press

adjacent to it.

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