Avaya 15-601127 - Manual (Page 58)

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15-601127 Issue 09a (16 July 2009) IP Office
8.5 Do Not Disturb
You may choose to receive no calls at all or only those from particular callers on your exceptions list:
· To switch Do Not Disturb on (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09.
· To add a number to the exception list, dial *10*N#.
· To delete a number from the exception list, dial *11*N#.
Note
· Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.
· The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed
an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you
as the originator.
8.6 Parking Calls
You can park one or more calls; allowing you to make and receive other calls. You can also arrange for the parked call to
be retrieved by another extension.
The system only allows calls to be parked for a short while before reconnecting them to the user who parked the call; the
default setting is 5 minutes. Once the set time is reached, the parked call will ring back if your extension is idle.
Note
· To park a call using the short codes, the call must first be put on Hold .
To park a call to be picked up by any extension:
· Dial *37*N# - Where N is the slot id you have assigned.
Inform your colleagues of the parked call and the slot id you have assigned.
To Un-park a call from another extension:
· Dial *38*N# - Where N is the assigned slot id.
To Park a call to your local extension:
· Dial *37#
When you park a call to your local extension, it is automatically given a slot id number based on your extension
number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9.
For example: if your extension is 201, the first parked call will be given the slot id 2010.
To Un-park a call on your local extension:
· Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be unparked
Note
· Feature keys can be setup to park and un-park calls. If required, contact your administrator.
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