Email alerts, Voicemail transfer, 5 email alerts – Avaya 15-601127 User Manual

Page 33: 6 voicemail transfer

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2420/5420 Phone

Page 33

15-601127 Issue 09a (16 July 2009)

IP Office

Using Visual Voice: Changing Your Mailbox Password

4.5 Email Alerts

The Email option is displayed if:

·

You have Voicemail pro installed

and

·

Voicemail Email has been configured for you.

To view or change the current email alert status:

1.

Press

Voice.

2.

Press

Email. You will be prompted for your current voicemail password.

The current voicemail email alert status is shown along with Change and Done soft-keys.

3.

Select either:

Done - To exit leaving the current alert status active
Change - To change the status.

Note - The

Change soft-key will toggle through the alert status, beginning with the current status.

4.

Chose one of the following status:

·

OFF - No email alerts are sent.

·

COPY - An email alert is sent with a copy of the voicemail attached.

·

FWD - An email alert is sent with a copy of the voicemail attached. The original voicemail is deleted from

your voicemail mailbox.

·

ALERT- An email alert is sent when there is a new voicemail.

5.

When you have made you selection, press

Done

4.6 Voicemail Transfer

Unlike the standard transfer, Voicemail Transfer allows you to transfer a call to another user's mailbox.

To transfer the call to another mailbox:

1.

Press

Voice.

2.

Key in the user's extension number.

3.

Press

Vmail Transfer.

The call will be transferred directly to the users mailbox; the extension is not alerted.

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