Headset working, 6 headset working – Avaya 15-601127 User Manual

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2420/5420 Phone

Page 17

15-601127 Issue 09a (16 July 2009)

IP Office

Basic Call Handling Features: Transfer

2.6 Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To activate the
headset and switch off the handset, press

HEADSET. The lamp beside the button is illuminated when headset

working is activated.

To answer an incoming call:

1.

Press

HEADSET.

If you are already on a call:

·

Place the first call on hold

·

Press

next to the flashing bell icon ( ).

To clear a headset call:

·

Press

DROP.

To manually make a call:

·

Press

HEADSET.

·

Dial the number. Remember to include the required access code (for example; 9 for an outside line) and listen to the
progress of the call.

To automatically make a call:

·

Press

HEADSET.

Do any of the following:

·

Press

REDIAL and then press

to have the phone dial the last number that you dialed. See

Redial

.

·

Access the Call Log and initiate a call to a specific entry. See

Making Calls from the Call Log

.

·

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See

Dialling a Speed Dial

Number

.

When the call is answered, speak to the called party.

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