Brother DCP-J140W - Manual (Page 35)

Troubleshooting
31
5
Are you using MAC address
filtering? wireless Confirm that the MAC address of the Brother machine is allowed in the filter.
You can find the MAC address from the Brother machine's control panel.
(See Function table and default factory settings uu page 29.)
Is your WLAN access
point/router in stealth
mode? (not broadcasting
the SSID) wireless  You need to type the correct SSID name or Network Key by hand.
 Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and configure the wireless settings
again. (For more information, see Configuring your machine when the
SSID is not broadcast uu page 18.)
The Brother machine is not found on the network during the MFL-Pro Suite installation.
Question Interface Solution
Are you using security
software? wireless  Confirm your settings on the installer dialog.
 Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.
 For more information about security software, see I'm using security
software. uu page 34.
Is your Brother machine
placed too far from the
WLAN access point/router? wireless Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router? wireless Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router? wireless Move all the devices away from Brother machine or WLAN access
point/router.
I cannot complete the wireless network setup configuration. (continued)
Question Interface Solution