Brother DCP-J140W - Manual (Page 39)

Troubleshooting
35
5
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router or
network hub turned on? wireless Make sure you have confirmed all instructions in Make sure that the
following items are configured before reading this chapter. uu page 30.
Where can I find the Brother
machine's network settings,
such as IP address? wireless Print the Network Configuration Report. See Printing the Network
Configuration Report uu page 27.
Check the Link Status in the
Network Configuration
Report. wireless Print the Network Configuration Report and check that
Wireless Link Status is showing Link OK.
If the Link Status shows Failed To Associate, start again from the Make
sure that the following items are configured before reading this chapter.
uu
page 30.
Can you “ping” the Brother
machine from your
computer? wireless Ping the Brother machine from your computer using the IP address or the
node name.
 Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
 Unsuccessful i Your Brother machine is not connected to the same
network as your computer or is not configured correctly.
(Windows ® )
Ask the network administrator or use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For details
on the Network Connection Repair Tool, see (Windows
®
) Confirming the
IP address and the Subnet Mask using the Network Connection Repair
Tool. uu page 32.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirming the IP address and the Subnet Mask. uu page 32.
Is the Brother machine
connected to the wireless
network? wireless Print the WLAN Report to confirm the state of the wireless connection. (For
how to print, see Printing the WLAN Report uu page 28.)
If the printed WLAN report shows the connection failed, check the error code
on the printed report.
uu Quick Setup Guide: Troubleshooting
I have checked and tried all
the above, however I'm still
having problems. Is there
anything else I can do? wireless See the instructions supplied with your WLAN access point/router to find the
SSID and the Network Key information and set them correctly. For details of
the SSID and the Network Key, see Are your security settings
(SSID/Network Key) correct? uu page 30.