Brother MFC-9120CN User Manual

Page 159

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Troubleshooting and routine maintenance

143

C

Drum Error

The corona wire on the drum unit
needs to be cleaned.

Clean the corona wire on the drum unit. (See
Cleaning the corona wires on page 157.)

It is time to replace the drum
units.

Replace the drum unit with a new one for the
color that is indicated on the LCD. (See
Replacing the drum units on page 174.)

Drums End Soon

The drum unit is near the end of
its life.

Buy new drum units before you get a
Replace Drums message.

Drum End Soon(X)

1

The drum unit for the color
indicated on the LCD is near the
end of its life.

Buy new drum unit for the color indicated on
the LCD before you get a
Replace Drum(X)

1

message.

Fuser Error

The temperature of fuser unit
does not rise at a specified
temperature within specified time.

Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for
approximately 60 hours without losing faxes
stored in the memory. (See Transferring your
faxes or Fax Journal report
on page 147.)

The fuser unit is too hot.

Init Unable XX

The machine has a mechanical
problem.

„

Disconnect the machine from the power
for several minutes, then reconnect it.
(The machine can be turned off for
approximately 60 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report
on page 147.)

„

If the problem continues, call Brother
Customer Service.

Jam Inside

The paper is jammed inside the
machine.

(See Paper jams on page 149.)

Jam Rear

The paper is jammed in the back
of the machine.

(See Paper jams on page 149.)

Jam Tray

The paper is jammed in the paper
tray of the machine.

(See Paper jams on page 149.)

No Belt Unit

The belt unit is not installed
properly.

Re-install the belt unit. (See Replacing the
belt unit
on page 178.)

No Paper

The machine is out of paper or
paper is not properly loaded in the
paper tray.

Do one of the following:

„

Refill the paper in the paper tray and
press Black Start or Color Start or put
the paper in the manual feed slot.

„

Remove the paper and load it again.
Then press Black Start or Color Start.

„

If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers
on page 163.)

Error Message

Cause

Action

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