Colors are fading, The image is incomplete (clipped at the bottom), The image is clipped – HP Designjet T120 ePrinter User Manual

Page 123

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If the colors of your print do not match your expectations, try the following:

1.

Check that the paper type you have loaded corresponds to the paper type selected.

2.

Check that you are printing on the correct side of the paper.

3.

Check that you are using appropriate print-quality settings. For the most accurate colors, select

Normal or Best quality.

4.

Print the Print Quality Diagnostic Report. See

The Print Quality Diagnostic Report on page 79

.

Colors are fading

If you print on instant-dry photo paper, your prints will fade rapidly. If you plan to display the prints for

more than two weeks, you should laminate them to achieve longer life.

Prints on swellable coated papers will fade much less rapidly. However, lamination will increase the life

of prints (depending on the type of lamination) with all paper types. For more information, consult your

laminate provider.

The image is incomplete (clipped at the bottom)

Did you press before all the data were received by the printer? If so, you have ended the data

transmission and will have to print the page again.

The I/O timeout setting may be too short. This setting determines how long the printer waits for

the computer to send more data, before deciding that the job is finished. From the front panel,

increase the I/O timeout setting to a longer period and then send the print again. Press , then

Connectivity > Advanced setup > Select I/O timeout.

There may be a communications problem between your computer and the printer. Check your USB

or network cable, or your Wi-Fi connection.

Check to make sure that your software settings are correct for your current page size (for example,

long-axis prints).

If you are using network software, make sure it has not timed out.

The image is clipped

Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and

the printable area as understood by your software.

Check the actual printable area for the paper size you have loaded.

printable area = paper size – margins

Check what your software understands to be the printable area (which it may call "printing area"

or "imageable area"). For example, some software applications assume standard printable areas

that are larger than those used in this printer.

If you have defined a custom page size with very narrow margins, the printer may impose its own

minimal margins, clipping your image slightly. You may want to consider using a larger paper

size.

ENWW

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