HP xw4400 Workstation User Manual

Page 98

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HP Remote Graphics 4.2.0 User's Guide

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2. That night UserB connects into UserA's workstation using Remote Desktop

Connection. He logs in using an administrator account to update a software
package. Once UserB finishes, he disconnects from the Blade Workstation.
Since UserB just disconnected and did not logoff, a Remote Desktop or
Windows terminal services session remains active.

3. UserA returns the next morning and attempts to connect to his Blade

Workstation using the RGS Receiver. UserA must enter his credentials to
connect into the workstation. Due to the active session left by UserB (who did
not log off), UserA cannot connect to his workstation because UserB owns the
desktop session on UserA's Blade Workstation.

4. UserA must call up IT and seek help. IT must discover the Remote Desktop or

Windows terminal services session and log out the administrator session for
UserA to connect.

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