HP 3PAR Recovery Manager Software - Manual (Page 171)

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
The registry key for HP 3PAR Recovery Manager for Exchange could
not be opened. RME5157: ERROR: Could not
open the Recovery Manager for
Exchange registry key. Check 5157
•
Check that you have access to the registry location for the HP 3PAR
Recovery Manager application and ensure the registry value for the
repository location exists.
the HP 3PAR Recovery Manager
for Exchange installation.
• To locate the registry key, open Windows Registry using regedit.
Check for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange
The repository location for HP 3PAR Recovery Manager for Exchange
could not be retrieved from the registry. RME5158: ERROR: Could not
retrieve the Recovery Manager
for Exchange repository location 5158
•
Check that you have access to the registry location for the HP 3PAR
Recovery Manager application and ensure the registry value for the
repository location exists.
from registry. Check the
Recovery Manager for
Exchange installation.
•
To locate the registry key, open Windows Registry using regedit.
Check for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange
Microsoft VSS only allows a maximum of 64 volumes to simultaneously
participate in a snapshot process.
• Reduce the number of volumes for the snapshot.
RME5159: ERROR: Maximum
number of volumes exceeded. 5159
A copy process was not completed due to the status of the mailbox
database/storage group.
•
Check the mailbox database/storage group status. Get it into a
Healthy state and then try to create a copy.
RME5160: ERROR: The
replication status of a Mailbox
Database is '<Status>'. A copy
of unhealthy Mailbox Database
cannot be made. 5160
The NetBackup installation information could not be retrieved from the
registry. RME5162: ERROR: Unable to
get Netbackup install
information from registry. 5162
• Check that NetBackup is properly installed and make sure you have
access to the registry entry.
•
Confirm the NetBackup installation using Add/Remove Programs.
• Use regedit to check for the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE
Could not open the NetBackup path for the specified registry key. RME5163: ERROR: Could not
open NetBackup path registry
key '<Registry key path>'. 5163
•
Check that NetBackup is properly installed and make sure you have
access to the registry entry.
• Confirm the NetBackup installation using Add/Remove Programs.
•
Use regedit to check for the registry key.
The Exchange server information could not be retrieved from the Active
Directory. RME5166: ERROR: Could not
retrieve Exchange server
information from the Active
Directory. 5166
• Check the Active Directory connection. Try opening the Exchange
administrative UI or Exchange Console to determine if the connection
is active.
•
Ensure that the system date, time, and time zone are synchronized
with Active directory services or NTP server.
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