HP 3PAR Recovery Manager Software User Manual

Page 172

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Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

Virtual copy creation could not be completed due to a possible database
dismount in the associated mailbox database/storage group.

Mount all the databases in the mailbox database/storage group and
try to create the virtual copy.

RME5167: ERROR: One of the
databases in the Mailbox
Database may be dismounted,
cannot continue with Virtual
Copy creation.

5167

Multiple files from the mailbox database/storage group share volumes.

Check the file path and volume mapping to determine which volume
is shared with the other mailbox database/storage group(s). Unmount
this shared volume.

RME5168: ERROR: Two or more
files of this Mailbox Database
share volume(s). Please unmount
the shared volume(s) before
proceeding.

5168

An unexpected VSS error has occurred.

RME5169: ERROR: A VSS
unexpected error has occurred.

5169

Try waiting ten minutes and try again, up to three times.

It is recommended to wait ten

Check the application and system event logs for VSS errors.

minutes and try again, up to
three times.

The Exchange database verification has failed.

RME5171: ERROR: The
Exchange recovery process

5171

Make sure both systems have the same level of Exchange server
package installed.

failed, you will need to do a
manual repair of the Exchange
databases.

Manually repair the Exchange database if necessary.

The Exchange database verification has failed.

RME5172: ERROR: The
Exchange recovery process

5172

Make sure both systems have the same level of Exchange server
package installed.

failed '<Mailbox Database>':
You will need to do a manual

Manually repair the Exchange database if necessary.

repair of the Exchange
databases.

172

Event Messages

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