The problem is… (checklist) – HP Designjet 8000 Printer series User Manual

Page 142

Advertising
background image

The problem is… (checklist)

Before deciding that there is a serious problem with the printer, check the following items.

Symptom

Items to be checked

Corrective measures

No power

Power cable connection

Check that the power cable is correctly
plugged into the power outlet.

Power supply to the outlet

Supply power to the power outlet.

Power switch on/off

Turn on the power switch. See How do
I…

Turn the power on/off

.

The media guide is not heated even when
the heater is turned ON.

Printer status

The media guide is heated during
printing. Be sure the media guide is
heated by printing the nozzle print
pattern. See

Print the nozzle print

pattern

.

Heater

Turn on the heater (FRONT, PRINT, or
REAR) and check that the media guide is
heated by printing the nozzle print
pattern. See

Print the nozzle print pattern

The printer fails to start or operate
correctly

ERROR LED and message on the front
panel

See The probem is…

An error message

.

Cannot print

USB cable connection

Connect the USB cable correctly. See
How do I…

Connection procedure

.

ERROR LED and message on the front
panel

See The problem is…

An error

message

.

ERROR LED off

Print the nozzle adjustment pattern.
See

Printhead position adjustment

The data is not processed immediately

DATA LED (flashing?)

Check the communication conditions to
the computer.

132

Chapter 8 The problem is… (troubleshooting topics)

ENWW

T

h

e pr

ob
lem is…

(tr

ou
bl

esho

o

ti

n

g

to
p

ics
)

Advertising