Print quality troubleshooting, See print quality troubleshooting – HP Officejet Pro 8600 User Manual

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If the above solutions do not work, the problem may be caused by the inability of the
application to interpret print settings correctly. See the release notes for known
software conflicts, refer to the application's documentation, or contact the software
manufacturer for specific help.

Print quality troubleshooting

Try the solutions in this section to resolve print quality problems in your printout.

TIP: You can visit the HP online support website at www.hp.com/go/customercare
for information and utilities that can help you correct many common printer
problems.

Solution 1: Make sure you are using original HP ink cartridges

Solution 2: Check the ink levels

Solution 3: Check the paper loaded in the input tray

Solution 4: Check the paper type

Solution 5: Check the print settings

Solution 6: Print and evaluate a print quality report

Solution 7: Contact HP support

Solution 1: Make sure you are using original HP ink cartridges

Solution: Check to see if your ink cartridges are original HP ink cartridges.
HP recommends that you use original HP ink cartridges. Original HP ink
cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.
Printer service or repairs required as a result of using a non-HP supply are
not covered under warranty.
If you believe you purchased original HP ink cartridges, go to:
www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.
If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

Chapter 9

104

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