Warranty and service – Airstream 390 User Manual

Page 7

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WARRANTY AND SERVICE

WARRANTY EXPLANATION

Along with your new Airstream motorhome you have purchased the Airstream Limited

Warranty. Read your Limited Warranty carefully. It contains the entire agreement with

respect to Airstream’s obligation on the Limited Warranty on your new vehicle. The

terms of the Limited Warranty, and only those terms, will define Airstream’s responsi-

bility. When you receive your Limited Warranty file it for safekeeping.

Upon proof of purchase date to any Airstream Dealer Service Center, defects in materi-

als or workmanship will be repaired or replaced without cost to the owner for a period

of twenty four (24) months from the original purchase date, or 30,000 miles, whichever

occurs first. Written warranties of some component manufacturers of the motorhome

will be honored by Airstream for the duration on that manufacturer’s warranty.

Items such as motorhome chassis, engine, tires, batteries and generator are serviced

by their respective manufacturers and will be handled by their service centers accord-

ing to the terms of their written policy. Any warranty forms from these manufacturers

should be completed promptly, preferably at time of purchase.

Your motorhome chassis is pre-checked by its manufacturer before delivery to Air-

stream. All service to the chassis must be performed by the chassis manufacturer ac-

cording to the manufacturer’s warranty and service policies. Literature is supplied with

each Airstream motorhome, which gives important information concerning its warranty

coverage; however, the Airstream Limited Warranty covers the chassis heater, defrost-

ers, windshield wiper blade, motor, washer, LP gas bottle and gas regulator.

Paint and appearance items, which show imperfections, should be brought to the at-

tention of your dealer at the time of delivery and during pre-delivery inspection. Normal

deterioration by use and exposure is not covered by the Airstream Limited Warranty.

Damage to enamel or porcelain surfaces resulting from abrasion, collision or impact,

and broken window glass are not covered by the Airstream Limited Warranty.

The Airstream Limited Warranty Excludes:

Normal Wear:


Items such as water purifier packs, curtains, upholstery, floor coverings, window, door
and vent seals may show wear within the one year Limited Warranty period depending
upon the amount of usage, weather and atmospheric conditions.

Accident

Damage caused by accident is usually visible, and we strongly urge our dealers and
customers to inspect the motorhome upon delivery for any damage caused by ac-
cident while being delivered to the dealer, or while it is on the dealer’s lot. Damage
of this nature becomes the dealer’s or your responsibility upon acceptance of the
motorhome. GLASS BREAKAGE, whether obviously struck or mysterious, is always
accidental and covered by most insurance policies.

Abuse

Lack of customer care and/or improper maintenance, including failure to comply with
the terms of the Owner’s Manual, or failure to heed proper vehicle operation shown by
the dash instruments is not covered by warranty.

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