Warranty and service – Airstream 390 User Manual

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WARRANTY AND SERVICE

You Should Also be Aware of the Following:

Airstream is not responsible for any consequential or incidental damages incurred as

a result of any defect. Consequential damages include, but are not limited to, travel

expenses, gasoline, oil, lodging, meals, telephone tolls, loss of work and loss of use

of the motorhome.

In the event of a defect, the owner must take all reasonable corrective action to lessen

the damages, which might result from such defect. Airstream will not be responsible

for damages, which could have been avoided.

Airstream’s responsibility is defined solely by the Airstream Limited Warranty. Air-

stream is not responsible for or bound by representations or warranties made by

any of its dealers.

Your Airstream Limited Warranty is transferable to subsequent owners of the mo-

torhome, but only for the duration of the warranty period. Warranty transfer application

forms are available from your dealer or the Airstream factory.

CONSUMER ARBITRATION PROGRAM

Airstream, Inc. participates in the consumer Arbitration Program for Recreational Ve-

hicle (CAP-RV). This third-party dispute resolution program is available, at no charge

to you, to settle unresolved warranty disputes for recreational vehicles. This dispute

resolution program reviews eligible product and service related complaints involving

warranty covered components.

To find out more about this program, or to request an application/brochure, please call

the Arbitration Administration office toll-free 800.279.5343.

For recreational vehicles purchased in the State of California: The CAP-RV program

operates as a certified mechanism under the review of the California Arbitration

Certification Program. You must utilize the arbitration program before claiming rights

conferred by 15 USC section 2310 (Uniform Commercial Code) or Civil Code section

1793.22(b) (Son-Beverly Warranty Act). You are not required to use the program if you

choose to seek redress by pursuing rights and remedies not created by those laws.

REPORTING SAFETY DEFECTS

If you believe that your vehicle has a defect, which could cause a crash or could cause

injury or death, you should immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying Airstream, Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a

safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your

dealer, or Airstream, Inc.

To contact NHTSA you may either call the Auto Safety Hotline toll-free at 1-800-327-

4236 (TTY 1-800-424-9153) or write to: NHTSA, 400Seventh ST, S.W., Washington,

D.C. 20590.

You can also obtain other information about motor vehicle safety from the Hotline or

view the NHTSA Website: www.safecar.gov

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