Airstream 390 - Manual (Page 8)

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WARRANTY AND SERVICE
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Exposure
It is the responsibility of the owner to take such preventative measures as are neces-
sary to maintain the exterior caulking and sealer of your unit. It is the responsibility of
the owner to use reasonable, prudent care to prevent foreseeable secondary damage
from rain, plumbing leaks, and the natural accumulation of moisture in your unit, such
as a delaminated floor; stained upholstery, carpeting, or drapes; mold formation and
growth; furniture damage, etc. Mold is a natural growth given certain environmental
conditions and is not covered by the terms of the Limited Warranty.
Deterioration by sunlight is possible to such items as tires, curtains or upholstery. Steel
or metal surfaces are subject to the elements, causing rust and corrosion, which is
normal, and beyond the control and responsibility of Airstream.
Overload
Overload Damage due to loading beyond capacity or to cause improper balance is
not covered by the Airstream Limited Warranty. The Airstream motorhome body is
engineered to properly handle any normal load. There are limits to the amount of load
that can be safely transported depending upon speed and road conditions. If these
limits have been exceeded the Airstream Limited Warranty will not cover resulting
damage. For additional information on the load capacity of your motorhome consult
your Owner’s Manual or gross vehicle weight rating plate. Each motorhome is aligned
during the last quality inspection. These tolerances will only change if the motorhome
is subjected to abuse, such as dropping off a sharp berm, striking a curb, or hitting a
deep hole in the road. Such damage would be considered as resulting from an accident
which risks are not covered under the warranty. Abnormal tire wear and/or wheel align-
ment resulting from such damage is not covered under the terms of the warranty.
SERVICE
The Airstream Silver Key Delivery Program is an exclusive Airstream program. Before
leaving the factory each and every vital part of the motorhome is tested for perfor-
mance. Each test is signed and certified by an inspector. After the motorhome arrives
on your dealer’s lot all of these vital parts and systems are again tested. When you take
delivery of your new motorhome you will receive a complete checkout.
Please contact your dealer if you need service. Major service under your Airstream
Limited Warranty is available through our nationwide network of Airstream Dealer Ser-
vice Centers. An up-to-date list of Dealer Service Centers has been provided with your
new motorhome. This list is current as of the date of publication.
Occasionally dealerships change, or new dealers are added who may not appear on
this list. For this reason, it is suggested that you contact your local dealer from time
to time and bring your list up to date. He can also provide you with additional copies
if you need them.
ALL CENTERS OPERATE ON AN APPOINTMENT BASIS FOR THE
UTMOST EFFICIENCY.
When you require service from the Airstream Factory Service Center, or a Certified
Dealer Service Center, please contact the service manager for an appointment, and
kindly inform him if you are unable to keep the appointment date or wish to change
it. Service may be arranged at the Factory Service Center by contacting the Service
Coordinator at:
Airstream Factory Service Center
419 W. Pike Street P.O. Box 629
Jackson Center, Ohio 45334-0629
Phone: 937-596-6111 Fax: 937-596-6802