HP Color LaserJet 5500 Printer series - Manual (Page 167)

10. Close the top cover.
Jam in duplex path
1. Using the side handles, open the top cover.
2. Grasp the paper by both corners and pull down.
Note If the paper tears, make sure that all paper fragments are removed from
the paper path before resuming printing.
EN_WW Clearing paper jams 157