Print quality troubleshooting pages – HP Color LaserJet 5500 Printer series User Manual

Page 99

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Print quality troubleshooting pages

The print quality troubleshooting pages provide information on aspects of the printer that
affect print quality.

1. Press

to enter the MENUS.

2. Press

to highlight DIAGNOSTICS.

3. Press

to select DIAGNOSTICS.

4. Press

to highlight PQ TROUBLESHOOTING.

5. Press

to select PQ TROUBLESHOOTING.

The message PRINTING... PQ TROUBLESHOOTING appears on the display until the printer
finishes printing the print quality troubleshooting information. The printer returns to the Ready
state after printing the print quality troubleshooting information.

The print quality troubleshooting information includes one page for each color (cyan, magenta,
yellow, and black), printer statistics related to print quality, instructions on interpreting the
information, and procedures to solve print quality problems.

If following the procedures recommended by the print quality troubleshooting pages does not
improve print quality, go to

http://www.hp.com/support/lj5500

.

EN_WW

Printer information pages

89

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