Print quality problems associated with jams, Print quality problems associated with maintenance, 177 print quality problems associated with jams – HP Color LaserJet 5500 Printer series User Manual

Page 187: Print quality troubleshooting pages

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Small, random dark areas on the trailing edge of solid fill pages may be caused by
transparencies sticking together in the output bin. Try printing the job in smaller batches.

The selected colors are undesirable when printed. Select different colors in the software
application or printer driver.

If you are using a reflective overhead projector, use a standard overhead projector instead.

Print quality problems associated with the environment

If the printer is operating in excessively humid or dry conditions, verify that the printing
environment is within specifications. See the start guide for this printer for information
on operating environment specifications.

Print quality problems associated with jams

Make sure that all paper is cleared from the paper path. See

Paper jam recovery

.

If the printer recently jammed, print two to three pages to clean the printer.

If the paper does not pass through the fuser, which causes image defects to appear on
subsequent documents, print two to three pages to clean the printer. However, if the
problem persists see the next section.

Print quality problems associated with maintenance

Some print quality problems might occur when the printer needs cleaning. See

Periodic

cleaning

for more information.

Print quality troubleshooting pages

Use the built-in print quality troubleshooting pages to help diagnose and solve print quality
problems.

1. Press

to enter the MENUS.

2. Press

to highlight DIAGNOSTICS.

3. Press

to select DIAGNOSTICS.

4. Press

to highlight PQ TROUBLESHOOTING.

5. Press

to print the pages.

The printer returns to the Ready state after printing the print quality troubleshooting pages.

EN_WW

Print quality troubleshooting

177

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