Example 5, Example 6 – HP Integrity NonStop H-Series User Manual

Page 156

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Troubleshooting

Library Media Manager Installation and User’s Guide529970-002

C -10

Example 5

Example 5

PROBLEM:

Why are none of my tapes being mounted automatically in the library when using
LMM?

SOLUTION:

Normally, this is due to the $ZSVR mount message either not happening or not
containing the correct information.

"$ZSVR MOUNT XXXXXX" is a good message

"$ZSVR MOUNT" is a bad message

"$ZSVR XXXXXX $TAPE1" is a bad message

The word MOUNT or DISMOUNT must be followed by a valid 6 digit tape number or
LMM will not recognize it.

Example 6

PROBLEM:

Why are tapes not being dismounted from my tape drives after use?

SOLUTION:

Possible Reason #1:

One of the most common reasons is that the tape drives are not defined to LMM in the
correct order. Normally, this is caused by tape drives that are not defined to LMM
correctly. There has to be a match between the way the tape drives are in the library
and the way they are configured in LMM.

If your tape drives in the library are:

$TAPE1

$TAPE2

$TAPE3

If you have LMM configured as:

$TAPE2

$TAPE1

$TAPE3

Then labeling will not work and it will hang. The way to get out of this, if you are not
sure how they are plugged in, is to drag a tape to the top tape drive, wait and see what
tape drive the system sees the tape on, write that name down and continue on with all

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