HP Officejet 6600 e-All-in-One Printer - H711a H711g - Manual (Page 115)

The printer cannot send faxes, but can receive faxes
Solution:
•
The printer might be dialing too fast or too soon. You might need to insert
some pauses in the number sequence. For example, if you need to access
an outside line before dialing the phone number, insert a pause following
the access number. If your number is 95555555, and 9 accesses an outside
line, you might insert pauses as follows: 9-555-5555. To enter a pause in
the fax number you are typing, touch the * button repeatedly, until a dash (-)
appears on the display.
You can also send the fax using monitor dialing. This enables you to listen
to the phone line as you dial. You can set the pace of your dialing and
respond to prompts as you dial. For more information, see Send a fax using
monitor dialing.
• The number you entered when sending the fax is not in the proper format or
the receiving fax machine is having problems. To check this, try calling the
fax number from a telephone and listen for fax tones. If you cannot hear fax
tones, the receiving fax machine might not be turned on or connected, or
a voice mail service could be interfering with the recipient's phone line. You
can also ask the recipient to check the receiving fax machine for any
problems.
Fax tones are recorded on my answering machine
Solution:
•
When you have an answering machine on the same phone line you use for
fax calls, try connecting the answering machine directly to the printer as
described in Case I: Shared voice/fax line with answering machine. If you
do not connect the answering machine as recommended, fax tones might
be recorded on your answering machine.
• Make sure the printer is set to receive faxes automatically and that the
Rings to Answer setting is correct. The number of rings to answer for the
printer should be greater than the number of rings to answer for the
answering machine. If the answering machine and the printer are set to the
same number of rings to answer, both devices answer the call and fax tones
are recorded on the answering machine.
• Set your answering machine to a low number of rings and the printer to
answer in the maximum number of rings supported. (The maximum number
of rings varies by country/region.) In this setup, the answering machine
answers the call and the printer monitors the line. If the printer detects fax
tones, the printer receives the fax. If the call is a voice call, the answering
machine records the incoming message. For more information, see Set the
number of rings before answering.
The phone cord that came with my printer is not long enough
Solution: If the phone cord that came with the printer is not long enough, you
can use a coupler to extend the length. You can purchase a coupler at an
Solve fax problems 111