HP Officejet 6600 e-All-in-One Printer - H711a H711g - Manual (Page 8)

8 Solve a problem
HP support................................................................................................................................76
Obtain electronic support....................................................................................................77
HP support by phone..........................................................................................................77
Before you call..............................................................................................................77
Phone support period...................................................................................................78
Telephone support numbers.........................................................................................78
After the phone support period.....................................................................................80
General troubleshooting tips and resources.............................................................................80
Solve printer problems..............................................................................................................80
The printer shuts down unexpectedly.................................................................................81
The printer is making some unexpected noises.................................................................81
Alignment fails....................................................................................................................81
The printer is not responding (nothing prints).....................................................................81
The printer prints slowly......................................................................................................82
Blank or partial page printed...............................................................................................83
Something on the page is missing or incorrect...................................................................83
Placement of the text or graphics is wrong.........................................................................84
Print quality troubleshooting.....................................................................................................85
Solve paper-feed problems......................................................................................................91
Solve copy problems................................................................................................................92
No copy came out...............................................................................................................92
Copies are blank.................................................................................................................93
Documents are missing or faded........................................................................................93
Size is reduced...................................................................................................................93
Copy quality is poor ...........................................................................................................94
Copy defects are apparent.................................................................................................94
The printer prints half a page, then ejects the paper..........................................................95
Paper mismatch..................................................................................................................95
Solve scan problems................................................................................................................95
Scanner did nothing............................................................................................................95
Scan takes too long............................................................................................................96
Part of the document did not scan or text is missing..........................................................96
Text cannot be edited.........................................................................................................96
Error messages appear......................................................................................................97
Scanned image quality is poor...........................................................................................97
Scan defects are apparent.................................................................................................99
Solve fax problems...................................................................................................................99
The fax test failed.............................................................................................................100
Solve problems using Web Services and HP websites .........................................................112
Solve problems using Web Services................................................................................113
Solve problems using HP websites..................................................................................113
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