HP Officejet 6600 e-All-in-One Printer - H711a H711g - Manual (Page 123)

TIP: To use the printer while connected to the VPN, you can connect the printer to
your computer with a USB cable. The printer uses its USB and network
connections at the same time.
For more information, contact your network administrator or the person who set up the
wireless network.
After resolving the problems
After you resolve any problems and have successfully connected the printer to your
wireless network, complete the following steps for your operating system:
Windows
1.
On the computer desktop, click Start, select Programs or All Programs, click
HP, select your printer name, and then click Printer Setup & Software.
2. Click Connect a new printer, and then select the type of connection you want to
use.
Mac OS X
1.
Open HP Utility. For more information, see HP Utility (Mac OS X).
2. Click the Applications icon on the toolbar, double-click HP Setup Assistant,
and then follow the onscreen instructions.
Configure your firewall software to work with the printer
A personal firewall, which is security software running on your computer, can block
network communication between your printer and your computer.
If you are having problems such as:
•
Printer not found when installing HP software
• Unable to print, print job stuck in queue or printer goes offline
• Scan communication errors or scanner busy messages
• Unable to see printer status on your computer
The firewall might be preventing your printer from notifying computers on your network
where it can be found.
If you are using the HP software on a computer running Windows and cannot find the
printer during installation (and you know the printer is on the network)—or if you have
already successfully installed HP software and experience problems—check the
following:
•
If you have just installed the HP software, try turning off your computer and the
printer, and then turning them both on again.
• Keep your security software up to date. Many security software vendors provide
updates that correct known issues and provide the latest defenses against new
security threats.
• If your firewall has "High," "Medium," or "Low" security settings, use the "Medium"
setting when your computer is connected to your network.
• If you have changed any firewall settings from default, try going back to the
default setting.
Configure your firewall software to work with the printer 119