Slow response in the vsphere client, Vcenter service terminates during startup – HP OneView for VMware vCenter User Manual

Page 82

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Action:

Ensure that a host, cluster, datastore, or VM is selected in the left pane of the vSphere Client
window.

Use the arrows to scroll through the vCenter Server tabs and locate the HP Insight Management
tab. The HP Insight Management tab might be collapsed by vSphere Client due to lack of
space on the GUI.

Verify network connectivity between the systems running Insight Control for vCenter, vCenter
Server, and the vSphere Client. Ensure that at least one network path exists between these
systems. Use tools such as Ping, as needed.

Verify that any DNS names used by the systems running Insight Control for vCenter, vCenter
Server, and the vSphere Client resolve properly. If the DNS names do not resolve correctly,
use IP addresses to configure Insight Control for vCenter.

Ensure that all firewall programs are configured to enable Insight Control for vCenter to access
the TCP/IP port on the system on which the program is installed.

vSphere Client, Insight Control for vCenter, or Storage Module for vCenter is
unresponsive

Possible cause: A required service is not running.

Action: Verify that the following services are running:

VMware vCenter Server

HP Common Services

HP Insight Control for vCenter Server

HP Insight Control Storage Module for vCenter

HP Insight Control for vCenter UI Manager

Slow response in the vSphere Client

Possible cause: The system on which Insight Control for vCenter is installed does not meet the
hardware requirements for all software installed on the server.

Action: Ensure that:

HP SIM and vCenter Server are not installed on the same server. This is not a supported
configuration.

All hardware requirements are met for all software installed on the system.

For more information about installation requirements for Insight Control for vCenter, see the
HP Insight Control for VMware vCenter Server Installation Guide.

vCenter service terminates during startup

Possible cause: vCenter Server depends on SQL Server. If the vCenter service starts before SQL
server, vCenter Server fails to connect to its database.

Action: See article 1007669 in the

VMware Knowledge Base

.

Internet Explorer Permission denied script error immediately after installation

The following message appears when you start the vSphere Client after installing Insight Control
for vCenter:

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Troubleshooting

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