15 troubleshooting, 1 printer is not printing, Verify the following – HP Deskjet 6540 Color Inkjet Printer User Manual

Page 136: Check the printer lights, Check the printer cable connection, Troubleshooting

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15 Troubleshooting

Printer is not printing

Paper jam

Paper problems

Print quality is poor

Document is misprinted

Photos are not printing correctly

Banners are not printing correctly

Borderless printing problems

Error messages

Printer lights are on or flashing

Document prints slowly

If you continue to have problems

15.1 Printer is not printing

Verify the following

• The printer is connected to the power source.
• The cable connections are secure.
• The printer is turned on.
• The print cartridges are

correctly installed

.

• The paper or other media is correctly loaded in the In tray.
• The printer cover is closed.
• The rear access door or optional duplexer is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.
For more information, see

printer lights are on or flashing

.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Use one

of these methods for solving the conflict:

• Attach the printer USB cable directly to your computer.

HP Deskjet 6500 series printers User's Guide

136

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