A.4 simple fixes – Asus TW300-E5/PI4 User Manual

Page 173

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A-5

ASUS TW300-E5/PI4

A.4

Simple fixes

Some problems that you may encounter are not due to defects on the system or

the components. These problems only requires simple troubleshooting actions

that you can perform by yourself.

Problem

Action

The power LED on the workstation or

on the monitor do not light up

1. Check if the power cable is properly

connected to the power connector in the

system rear panel.
2. Ensure that the power cables are

connected to a grounded power outlet.
3. Press the power button to make sure that

the system is turned on.

The keyboard does not work

Check if the keyboard cable is properly

connected to the PS/2 keyboard port.

The mouse does not work

Check if the mouse cable is properly

connected to the mouse port.

The system does not perform power-

on self tests (POST) after it was

turned on

1. Check the memory modules and make sure

you installed the DIMMs the system supports.
2. Ensure that the DIMMs are properly

installed on the sockets.

The system continuously beeps after

it was turned on.

1. Check the memory modules and make sure

you installed supported DIMMs.
2. Ensure that the DIMMs are properly

installed on the sockets.

The message “Non-system disk or

disk error” appears

1. Check if a bootable HDD is active.
2. Check if the HDDs are properly

installed.

Network connection not available

1. Ensure that the network cable is connected

to the LAN port on the rear panel.
2. Ensure that you have installed the LAN

drivers from the support CD.

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